Skip to content
Navigation menu
Search
Powered by Algolia
Search
Log in
Create account
DEV Community
Close
#
asterisk
Follow
Hide
Posts
Left menu
đź‘‹
Sign in
for the ability to sort posts by
relevant
,
latest
, or
top
.
Right menu
Setting Up Isolated Multi-Country Teams on a Single ViciDial Server
Moisi Trungu
Moisi Trungu
Moisi Trungu
Follow
May 7
Setting Up Isolated Multi-Country Teams on a Single ViciDial Server
#
vicidial
#
asterisk
#
voip
#
callcenter
Comments
Add Comment
27 min read
Smart Ring Group: Busy-Skip AGI for Asterisk
Moisi Trungu
Moisi Trungu
Moisi Trungu
Follow
May 7
Smart Ring Group: Busy-Skip AGI for Asterisk
#
vicidial
#
asterisk
#
voip
#
callcenter
Comments
Add Comment
20 min read
Advanced ViciDial Inbound Call Flow Customization
Moisi Trungu
Moisi Trungu
Moisi Trungu
Follow
May 7
Advanced ViciDial Inbound Call Flow Customization
#
vicidial
#
asterisk
#
voip
#
callcenter
Comments
Add Comment
23 min read
ViciDial Server Hardening & MariaDB Optimization Guide
Moisi Trungu
Moisi Trungu
Moisi Trungu
Follow
May 7
ViciDial Server Hardening & MariaDB Optimization Guide
#
vicidial
#
asterisk
#
voip
#
callcenter
Comments
Add Comment
27 min read
Recording Security & HTML5 Player for ViciDial
Moisi Trungu
Moisi Trungu
Moisi Trungu
Follow
May 7
Recording Security & HTML5 Player for ViciDial
#
vicidial
#
asterisk
#
voip
#
callcenter
Comments
Add Comment
20 min read
Smart Repeat Caller Detection & Routing for ViciDial/Asterisk
Moisi Trungu
Moisi Trungu
Moisi Trungu
Follow
May 7
Smart Repeat Caller Detection & Routing for ViciDial/Asterisk
#
vicidial
#
asterisk
#
voip
#
callcenter
Comments
Add Comment
20 min read
VICIdial for Collections Agencies in 2026: Third-Party Collections, Skip Tracing, and Regulation F Configuration
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 28
VICIdial for Collections Agencies in 2026: Third-Party Collections, Skip Tracing, and Regulation F Configuration
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
11 min read
VICIdial vs Convoso in 2026: Updated Pricing, Features, and What Convoso Still Won't Tell You
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 28
VICIdial vs Convoso in 2026: Updated Pricing, Features, and What Convoso Still Won't Tell You
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
11 min read
Hosted vs Self-Hosted Predictive Dialer in 2026: The Real Cost Breakdown at Every Scale
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 28
Hosted vs Self-Hosted Predictive Dialer in 2026: The Real Cost Breakdown at Every Scale
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
13 min read
Speech Analytics for Call Centers: From Call Recordings to Automated QA Without a Six-Figure Platform
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 27
Speech Analytics for Call Centers: From Call Recordings to Automated QA Without a Six-Figure Platform
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
12 min read
Call Center Agent Burnout Prevention: Scheduling Fixes, Retention Tactics, and the Occupancy Math Nobody Talks About
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 27
Call Center Agent Burnout Prevention: Scheduling Fixes, Retention Tactics, and the Occupancy Math Nobody Talks About
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
11 min read
VICIdial vs Every Alternative: Honest Comparisons With Real Pricing
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 28
VICIdial vs Every Alternative: Honest Comparisons With Real Pricing
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
13 min read
Install VICIdial in 15 Minutes: The Fastest Path From Zero to Working Dialer
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 28
Install VICIdial in 15 Minutes: The Fastest Path From Zero to Working Dialer
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
14 min read
Workforce Management for Call Centers: Erlang C, Schedule Adherence, and the Forecasting Math That Keeps You Staffed
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 27
Workforce Management for Call Centers: Erlang C, Schedule Adherence, and the Forecasting Math That Keeps You Staffed
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
12 min read
Contact Rate Optimization Guide: DNC Scrubbing, Best Dial Windows, and the Numbers That Actually Move Revenue
Jason Shouldice
Jason Shouldice
Jason Shouldice
Follow
Mar 27
Contact Rate Optimization Guide: DNC Scrubbing, Best Dial Windows, and the Numbers That Actually Move Revenue
#
voip
#
asterisk
#
sysadmin
#
devops
Comments
Add Comment
12 min read
đź‘‹
Sign in
for the ability to sort posts by
relevant
,
latest
, or
top
.
We're a place where coders share, stay up-to-date and grow their careers.
Log in
Create account